KSRTC TIcket Cancellation Fee Charges. You can cancel your ticket booked from KSRTC / authorised franchisee counters and also eTickets/Tickets.
Cancellation Fee | Duration Cancellation time) |
| 10% of the basic fare | Up to 72 hours before the departure time |
| 25% of the basic fare | Between 72 hours and up to 24 hours before departure time |
| 50% of the basic fare | Between 24 hours and up to 30 minutes before departure time |
| NO REFUND | Less than 30 minutes before departure time and at/after the departure time |
Cancellations and refund rules
- Tickets booked at KSRTC / authorised franchisee counters can be cancelled at any of these counters till such time advance booking for the booked service is allowed.
- Eticket/mticket booked through online booking have to be cancelled online only.
- Tickets booked through master franchisee counters have to be cancelled through respective master franchisee counters only.
- Tickets booked through master franchisee websites have to be cancelled through respective master franchisee websites only.
- Cancellation of tickets is allowed till tripsheet is generated for the service in which ticket is booked or 30 minutes before departure, whichever is earlier, as detailed below;
- Cancellation fee will be deducted from the passenger’s reservation amount.
- Cancellation slabs (% fare refund) is based on the time of cancellation and departure time of the service at the place of boarding.
- For cancellation of tickets, cancellation fee is calculated on the journey fare applicable.
- Cancellation of tickets with discounts will be as per the above procedure. However, cancellation charges will be worked out on the basic fare payable by the passenger and refund amount will be actual fare collected less cancellation fee.
- Reservation fee is non-refundable.
- Bridge fee, User Fee, Toll Fee, Entry Fee, etc. will be completely refunded.
- Above conditions apply for partial cancellations also.
- In case of partial cancellation, the seat no. of the passenger who will not travel has to be cancelled.
- In case of partial cancellations, if no. of passengers after cancellations reduces to less than four, group discount for all seats will be withdrawn.
- In case of cancellation of onward journey ticket, discount on return journey ticket will be withdrawn.
- Passengers are requested to be familiar with the availability of counters at service originating places and the time at which tripsheets are generated to ensure that they get adequate time for cancellation of tickets.
- No refund is allowed for No-show tickets or tickets not used for travel.
